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Anti-spam policy

1. Introduction

1 In the context of electronic messaging, "spam" means [unsolicited, bulk or

indiscriminate messages, typically sent for a commercial purpose].

We have a zero-tolerance spam policy.

2. Spam filtering

Our messaging systems automatically scan all incoming [email and other]

messages and filter out messages that appear to be spam.

We may also report incoming email as spam. This can result in IP addresses

and domain names being blacklisted.

3. Problems with spam filtering

No message filtering system is 100% accurate, and from time to time

legitimate messages will be filtered out by our systems.

If you believe that a legitimate message you have sent has been filtered out

by our systems, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by:

(a) sending the message in plain text (instead of, or in addition to, HTML);

(b) removing any message attachments;

(c) avoiding the terminology and text styling typically used by spammers;

and/or

(d) ensuring that your messages are scanned for malware before dispatch.

4. User spam

ReferApps provides a facility that enables users to send [email messages /

private messages] to others. Users must not use our messaging facility or

any of our other services to store, copy, send, relay or distribute spam.

Full terms and conditions concerning the use of our messaging facility are set

out in [our website terms and conditions of use].

5. Receipt of unwanted messages from us

In the unlikely event that you receive any message from us or sent using our

systems that may be considered to be spam, please contact us using the

details below and the matter will be investigated.

6. Variation

We may amend this policy at any time by publishing a new version on our

website.


7. Our details

8.1 This website is owned and operated by [name].

8.2 Our principal place of business is at [address].

8.3 You can contact us:

(a) (by post, to [the postal address given above));

(b) (using our website contact form);

(c) (by telephone, on [the contact number published on our website from

time to time)); or

(d) (by email, using [the email address published on our website from time

to time)).

Hi, how can we help?