ReferApps values our member's personal
information. Data protection is a matter of trust and your privacy is important
to us. This privacy notice explains our collection, use, disclosure, retention,
and protection of your personal information. This privacy notice applies to any
ReferApps site, application, service, or tool (collectively
"Services") where this privacy notice is referenced, regardless of
how you access or use them, including through mobile devices. We will only
collect information where it is necessary for us to do so and we will only
collect information if it is relevant to our dealings with you. We collect
personal information from you when you use our Services.
This privacy notice also applies to the
provision of ReferApps services through any ReferApps affiliate's website,
application, service, or tool where it is referenced and where your listings
and their content are published or advertised in accordance with the terms of
this privacy notice.
We may amend this privacy notice at any time
by posting the amended version on this site including the effective date of the
amended version. We will announce any material changes to this privacy notice
through the ReferApps Message Center (?) and/or via email.
We and our affiliates will be the sole owners
of the information collected on this site. You grant us the right to collect,
record, hold, store, disclose, transfer and use our member's personal
information but will not sell or rent it to anyone.
Collection
of Personal Information
When creating a ReferApps account or using our
Services, the personal information we will collect may include but is not
limited to:
1. Identifying information (e. g. name,
addresses, telephone numbers, e-mail addresses etc.)
2. Buying or selling information you provide
during a transaction, or other transaction-based content you generate as a
result of a transaction you are involved in
3. Other content that is connected to your
account or you generate (e. g. items added to your basket, referred items and
people you referred, collections created, pinned items, and following other
collections and sellers).
4. Financial information when doing
transactions (e. g. credit card or bank account numbers) in connection with a
transaction
5. Postage, billing and other information for
purchasing, sending or referring an item, as well as, where postal services are
provided through one of our programs, information required to clear customs
(such as Tax ID or other identification numbers) and relevant postage
information (such as tracking numbers and tracking updates)
6. Postal services provided by our programs
7. Tax ID or other identification numbers
8. Relevant postage information (e. g.
tracking numbers and updates)
9. Other information you need to update or add
through your participation in community discussions, member-to-member
communications, chats, conflict in agreement or when you need to communicate
with us regarding our Services
10. Additional information we require through
applicable national laws to collect and process in order to identify or
authenticate you or to verify the information we have collected.
We will only be able to collect your personal
information if you voluntarily submit the information to us. The information
submitted to us must be correct and accurate and should be up to date. We must
be informed of sudden changes or the transaction may be revoked due to the
inaccuracy of the information given. We reserve the right to request for documentation
to verify the information you provided.
ReferApps will collect information about your
interaction with our Services, your preferred advertisements and your
communication with us. We will receive this information from your devices (e.
g. Mobile device, Desktop) you use when accessing our Services. We will also
collect computer and connection information (e. g. page views, traffic to and
from the sites, IP address, referral URL, ad data, browsing history and weblog
information).
Upon your visitation, usage or interaction
with our mobile application or ou site, we may collect certain information by
automated or passive means using a variety of technologies, which may be
downloaded to your device and may set or modify settings on your device. The
information we collect may include, without limitation, your Internet Protocol
(IP) address, browser type, type of mobile device and its characteristics, your
mobile device's unique device identifier (UDID) or mobile equipment identifier
(MEID), the pages you visit on our website or mobile applications and the times
of visit.
Additional
information we may collect from other sources about you is your:
1. Demographic and other information that is
publicly available in an applicable jurisdiction
2. Credit check information
3. Additional contact information
4. Information from credit bureaus
5. Personal information you have in your
social media account (e. g. content you viewed, liked and advertisements you
clicked as well as your friend's list.)
Note: If you provide personal information
about someone else, you must do only if you have their authorization. Please
inform them of the process of how we use, collect, disclose and retain their
personal information according to our privacy policy.
Using technologies such as GPS, Wi-Fi, etc.,
our mobile applications may collect precise information about the location of
your mobile device. We collect, use, disclose and/or process this information
for one or more purposes including location-based services that you request, to
deliver relevant content to you based on your location, or to allow you to
share your location to other users as part of the services under our mobile
applications. But then, through your device settings, you can withdraw your
permission for us to acquire information on your location.
When you use ReferApps application, you may
grant certain permissions to us for your device. Most mobile devices provide
information about these permissions.
Termination
Of Account
ReferApps reserves the right to terminate
accounts, refuse service, remove or edit content, cancel orders or terminate
your rights to use ReferApps Services, tools, and applications in its sole
discretion.
Use and
Disclosure of Personal Information
User information is vital for the services of
ReferApps, therefore if not submitted or had withdrawn your consent to our use
of your personal information, you will not be entitled to the services of Refer
apps.
Your personal information will be used to
connect and respond to you when you contact us. We will only collect necessary
information and it will only be disclosed unless you approved for transaction
and shipping purposes. The collected information will only be kept for as long
as it is relevant for its purpose or as the law required.
The personal information we collect from you
will be used, or shared with third parties (including related companies, third
party service providers, and third-party sellers), for some or all of the
following purposes:
* To facilitate your use of any of ReferApps
Services and Programs and your access to the platform
* To provide payment processing and account
management; operate, measure and improve our Services; keep our Services safe,
secure and operational; and customize site content that includes items and
services that you may like in response to actions that you take
* To contact you concerning your account, to
troubleshoot problems with your account, to resolve a dispute, collect fees or
money owed or as otherwise necessary to provide your customer service
NOTE: We may contact you via email, telephone,
SMS/text messages, postal mail, and via mobile push notifications when
contacting you for such purposes as outlined above
* To provide other necessary services you requested
as described when we collect the information
* To verify accounts and activity, combat
harmful conduct, maintain the integrity of our Services, and promote safety and
security on and off ReferApps Services. We will use the information that we
have to investigate suspicious activity or breaches of any of our policies.
* To implement our User Agreement, this
Privacy Terms and Policy, and our other policies; and to monitor restrictions
on offers to buy or sell outside of ReferApps and member-to-member
communications for violations of our policies or applicable laws
* To improve our Services by reviewing
information (e. g. cases associated with interrupted or crashed pages
experienced by users allow us to identify and fix problems and give you a
better experience)
* To personalize, measure, and improve our
advertising based on your advertising customization preferences
* To contact you about public policy matters,
or other current events, related to your ability to use our Services. This
could include an invitation to join a petition, letter writing, call or other
sorts of public policy related campaigns
* To deliver targeted marketing, service
updates, and promotional offers based on your communication preferences
* Measure the performance of our email
marketing campaigns (e.g. by analyzing open and click rates)
* to measure sellers' performance (e.g. by
using shipment tracking information that sellers and shipping providers send or
provide through ReferApps)
* to monitor and improve the information
security of our site and mobile applications
ReferApps may share your personal information
with third parties and our affiliates for the above-stated purposes,
specifically, completing a transaction with you, managing your account and our
relationship with you, marketing and fulfilling any legal or regulatory
requirements and requests as deemed necessary by ReferApps. In sharing your
personal information with them, we endeavor to ensure that the third parties
and our affiliates keep your personal information secure from unauthorized
access, collection, use, disclosure, or similar risks and retain your personal
information only for as long as they need your personal information to achieve
the above-stated purposes.
We may use technologies considered automated
decision making or profiling. We will not make automated-decisions about you
that would significantly affect you unless such a decision is necessary as part
of a contract we have with you, we have your consent, or we are required by law
to use such technology.
You can control your email communication
preferences by contacting us (see Contact Us below).
By
agreeing to our terms, we may use your personal information to:
1. Provide you with marketing via telephone
calls, SMS/text
2. Provide you with marketing from third
parties
3. Use your sensitive personal information to
facilitate transactions in particular categories.
4. Use your precise geo-location to provide
location-based services.
5. Use your social media account that is
linked in ReferApps site to access information about you and your friends' list
NOTE:
You have the right to withdraw your consent at any time.
ReferApps
needs your personal information to:
1. Fulfill a contract with you and provide you
with our Services
2. To comply with our legal obligation
3. To protect your vital interest or as may be
required for the public good.
This
comprises:
1. Providing payment processing and accounting
management in your transactions
2. Operating, measuring and improving our
Services
3. Keeping our services safe, secure and
operational for your convenience
4. Customizing site content including items
and services that you may like to every action that you take
5. To contact you in regards to your account,
troubleshooting problems with your account or resolve a dispute
6. Collecting fees or as otherwise necessary
to provide you customer service
Note: We may contact you via email, telephone,
SMS/text message, postal mail, and mobile push buttons. When contacting you via
telephone, we may use auto-dialed or pre-recorded calls and text messages as
authorized by applicable law. Message and data rates may apply.
7. Preventing, mitigating, detecting and
investigate security breaches or other potentially prohibited or illegal
activities.
8. Monitoring restrictions on offers to
member-to-member communications and buying or selling outside ReferApps' jurisdiction
for violations of our policies or applicable laws.
Accessing
and Updating Your Personal Information
We respect your right to access, correct,
request deletion or request restriction of our usage of your personal
information as required by the law. We are also to ensure that the personal
information we collect is accurate and up to date. You have the right to:
* Know what personal information we maintain
about you
* Have a copy of your personal information in
a structured, commonly, used and machine-readable format on request
* Ask us to update your personal information
if it is incomplete or incorrect
* Object to our processing of your personal
information.
* Ask us to delete or restrict how we use your
personal information, but this right is determined by the law and may impact
your access to some of our Services
We take steps to share the updates to your
personal information with third parties and our affiliates with whom we have
shared your personal information if your personal information is still
necessary for the above-stated purposes.
You can see, review and change most of your
personal information by signing in to your account. Please, update your
personal information immediately if it changes or is inaccurate. Keep in mind,
once you make a public posting, you may not be able to change or remove it.
We will honor any statutory right you might
have to access, modify or erase your personal information. To request access
and to find out whether any fees may apply, if permitted by applicable national
laws, please contact us following the instructions in the Contact Us section
below. Where you have a statutory right to request access or request the
modification or erasure of your personal information, we can still withhold
that access or decline to modify or erase your personal information in some
cases in accordance with applicable national laws but will give you reasons if
we do so.
If you request that we stop processing some or
all of your personal information or you withdraw (where applicable) your
consent for our use or disclosure of your personal information for purposes set
out in this privacy notice, we might not be able to provide you all of the
Services and customer support offered to our users and authorized under this
privacy notice and our User Agreement.
Upon your request, we will close your account
and remove your personal information from view as soon as reasonably possible,
based on your account activity and in accordance with applicable national laws.
How We
Might Share Your Personal Information
We may disclose your personal information to
the following parties for the following purposes:
ReferApps
Corporate Family Members
* Provide joint content and services (e. g.
registration, transactions, and customer support)
* Provide joint content and services (like
registration, transactions, and customer support)
* Help detect, investigate, mitigate and
prevent potentially fraudulent and illegal acts, violations of our User
Agreement, and data security breaches
* Provide you personalized advertising
* Improve their products, sites, applications,
services, tools, and marketing communications
* Members of our ReferApps Inc. corporate
family will use your personal information to send you marketing communications
only if you have consented to receive such communications from them or if
otherwise permitted by the law
Service
Providers and Financial Institutions Partners
We employ other companies and individuals to
perform functions on our behalf. Examples include delivering packages, sending
postal mail and e-mail, and processing credit card payments. They have access
to personal information needed to perform their functions, but may not use it
for other purposes.
* Third party service providers who help us to
provide our Services, payment processing services, assist us in providing
customized advertising, to assist us with the prevention, detection,
mitigation, and investigation of potentially illegal acts, violations of our
User Agreement, fraud and/or security breaches, bill collection, affiliate and
rewards programs, co-branded credit cards and other business operations
* Third party financial institutions with whom
we partner to offer financial products to you, for them to provide joint
content and services (such as, registration, transactions, and customer
support). These third-party financial institution partners will use your
personal information to send you marketing communications only if you have
requested their services
* Third party shipping providers (e.g., DHL,
UPS, etc.) with whom we share the delivery address, contact information and
shipment tracking information for the purposes of facilitating the delivery of
items purchased and other delivery related communications
* Third party providers of websites,
applications, services, and tools that we cooperate with so that they can
publish or advertise your listings and their content on their websites or in
their applications, services, and tools. If we transfer personal information
along with the content of your listings to third-party providers, this will be
solely on the basis of an agreement limiting use by the third party provider of
such personal information to processing necessary to fulfil their contract with
us and obligating the third party provider to take security measures with
regard to such data. Third party providers are not permitted to sell, lease or
in any other way transfer the personal information included in your listings to
third parties
Law
Enforcement
If we receive a lawful court order to release
account or other personal information then we will comply with the law. We will
also release information when necessary to protect the life, safety, or
property of others. This includes exchanging information with other companies
and organizations for fraud protection and credit risk reduction.
Other
ReferApps Members as Authorized by You or Your Use of Our Services
* When transacting with another member, the
other member may request that we provide him/her with necessary information
about you to complete the transaction (e. g. your name, account ID, email
address, contact details, shipping and billing address, or other information
needed from you to promote the reliability and security of the transaction
* If a transaction fails, is put on hold, or
is later invalidated, we may also provide the other user with details of the
unsuccessful transaction
* The other user receiving your information should only use it for purposes related to the transaction. They should not contact you for marketing purposes, unless you have consented to receive marketing from them. Before you can refer an item to them, make sure that 1. they are your friend and 2. They consent and requested the information you are sending. I.E. Where did you buy that nice watch? Repeat violations can and will suspend your account.
* Contacting users with unwanted or
threatening messages is a violation of our User Agreement
Other than as set out above, you will receive
notice when information about you might go to third parties, and you will have
an opportunity to choose not to share the information.
Paypal
Inc. and Its Corporate Family
* To prevent, detect, mitigate, and
investigate fraud, security breaches, potentially prohibited or illegal
activities
* To provide customer services, including to
help service your account or resolve disputes (like billing or transactional
disputes)
* To facilitate the processing of payment
cards when you pay within our Services with a payment card and we use PayPal to
process your payment
* To facilitate shipping and related services
for purchases you made using PayPal
Change
of ownership
If we are subject to a merger or acquisition
with/by another company, we may share information with them in accordance with
our global privacy standards. Should such an event occur, we will require that
the new combined entity follow this privacy notice with respect to your
personal information. If we intend to handle your personal information for any
purposes not covered in this privacy notice, you will receive prior
notification of the processing of your personal information for the new
purposes.
How
Long We Keep Your Personal Information
Our specific retention times for personal
information are documented in our records retention schedules. How long we
retain personal information can vary significantly based on the context of the
Services we provide and on our legal obligations. The following factors
typically influence retention periods:
* How long is the personal information needed
to provide our Services? This includes such things as maintaining and improving
the performance of our products, keeping our systems secure, and maintaining
appropriate business and financial records. This is the general rule that
establishes the baseline for most of our data retention periods.
* Is the personal information sensitive? If
so, a shortened retention time is generally appropriate.
* Have you provided consent for a longer
retention period? If so, we will retain data in accordance with your consent.
* Are we subject to a legal, contractual, or
similar obligation to retain your personal information? Examples can include
mandatory data retention laws in the applicable jurisdiction, government orders
to preserve data relevant to an investigation, or personal information retained
for the purposes of litigation.
After it is no longer necessary for us to
retain your personal information, we will dispose of it in a secure manner
according to our data retention and deletion policies.
Other
Important Privacy Information
What happens when you share your personal
information on our sites or applications?
Other users have access to the information you
share on ReferApps. For example, other users can see your bids, purchases,
items for sale, your collections, the sellers and collections you follow,
storefronts, Feedback, ratings, and associated comments. Other users can also
see any information you chose to share in your profile or your collections.
Your username is displayed throughout
ReferApps website and is available to the public. It is connected to all of
your activity. Notices sent to other users about suspicious activity and notice
violations on our sites refer to User IDs and specific items. So if you
associate your name with your User ID, the people to whom you have revealed
your name will be able to personally identify your activities in ReferApps site
and mobile application.
To help protect your privacy, we allow only
limited access to other users' contact, shipping and financial information as
necessary to facilitate your transactions and collect payments. However, when
users are involved in a transaction, they have access to each other's name,
User ID, email address and other contact and shipping information.
How you
should use the information you receive on ReferApps
When you are in a transaction with another
user, we enable you to obtain or we may provide you with the personal
information of the other user (such as his/her name, account ID, email address,
contact details, shipping and billing address) to complete the transaction. We
encourage you to inform the other user about your privacy practices and to
respect his/her privacy. In all cases, you must give the other user a chance to
remove himself/herself from your database and give him/her a chance to review
what information you have collected about them.
You may use the personal information that you
have access to only for ReferApps transaction-related purposes, or for other
services offered through ReferApps (such as shipping, fraud complaints, and
member-to-member communications), and for purposes expressly consented by the
user to whom the information relates. Using personal information of other users
that you have access to for any other purpose constitutes a violation.
Unwanted
or Threatening Email
We do not tolerate abuse of our Services. You
do not have permission to add other users to your mailing list (email or
postal), call, or send him/her text messages for commercial purposes, even if
this user purchased something from you unless the user has given his/her
explicit consent. Sending unwanted or threatening email and text messages is
against our User Agreement. To report ReferApps-related spam or spoof emails
please forward the email to (spam@referapps.com or spoof@referapps.com).
Communication
tools
We may scan messages automatically and check
for spam, viruses, phishing, and other malicious activity, illegal or
prohibited content or violations of our User Agreement, this privacy notice or
our other policies.
Children's
Privacy
Our websites are general audience websites and
not intended for children. We do not knowingly collect personal information
from users deemed to be children under their respective national laws.
Third
Party Privacy Practices
This privacy notice addresses only our use and
handling of personal information we collect from you in connection with
providing you our Services. If you disclose your information to a third party
or visit a third party website via a link from our Services, their privacy
notices and practices will apply to any personal information you provide to
them or they collect from you.
We cannot guarantee the privacy or security of your personal information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your personal information. This is true even where the third parties to whom you disclose personal information are bidders, buyers or sellers on our site.
Security
We protect your information using technical
and administrative security measures to reduce the risks of loss, misuse,
unauthorized access, disclosure, and alteration. Some of the safeguards we use
are firewalls and data encryption, physical access controls to our data
centers, and information access authorization controls. If you believe your
account has been abused or someone is activating your account without your
consent, please contact us following the instructions in the Contact section.
We do our best to make your account secure, but the safety of your account when
you use our Services lies on you.
NOTE: Keep your password protected and updated to secure your account. We recommend you to change your password frequently to ensure that no one knows your password.
Changes
to the Privacy Policy
ReferApps shall regularly review the
sufficiency of this Privacy Policy. We reserve the right to modify and change
the Privacy Policy at any time. Any changes to this policy will be published on
the Site.